Privacy Policy

At Regather and subsidiary projects including The Folk Forest, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to Regather Co-Op Ltd, 57-59 Club Garden Road, Sheffield, S11 8BU

Who are we?

We’re Regather Co-Op, We want to help communities become more resilient by encouraging co-operative involvement in the Sheffield food system, so that money is retained in the local economy, land is more productive, food is better quality, health is improved and people have better awareness of and involvement with how the food system, from local to global, can be changed for the better.

We host events and festivals to engage and bring people together. We want to build a local community and events and festivals are an essential part of that mission.

Regather Co-Operative Ltd is a registered Industrial and provident society (no. 30949R).

The registered address is Regather Co-Op Ltd, 57-59 Club Garden Road, Sheffield, S11 8BU

How do we collect information from you?

We obtain information about you when use our website, make an online purchase, or if you register to receive one of our email newsletters.

What type of information is collected from you?

Website: IP address, and information regarding what pages are accessed and when.

Online purchase: If you make an online purchase, such as a ticket, through our website, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. Name, address and email address are also collected in order to send you the tickets or products like our veg box. Name and email address are also shared with the event organiser to keep you up to date with event information and to add you to the guestlist.

Newsletter: We ask for your name, email address, reason for interest, job title (if applicable) and company/organisation (if applicable).

How is your information used?

We may use your information to:

process an order/ticket purchase that you have made;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include information about events, campaigns, other fundraising activities, promotions of our goods and services;

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third parties

When you make a purchase, your transaction is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Consent

You have a choice about whether or not you wish to receive information from us.

If you have signed up to our mailing list, you can unsubscribe at any time using the option that is present at the bottom of all newsletters we send.

You can also change your marketing preferences at any time by contacting us at [email protected] or by writing to Regather Co-Op Ltd, 57-59 Club Garden Road, Sheffield, S11 8BU

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us via at [email protected] or by writing to Regather Co-Op Ltd, 57-59 Club Garden Road, Sheffield, S11 8BU

You have the right to ask for a copy of the information Regather hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Any sensitive information entered when making an online purchase or donation (such as credit or debit card details) is encrypted and protected by our third-party associates. When you are on a secure page, a lock icon should appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We will not analyse your personal information or use any external sources to create a profile of your interests and preferences, as this is not necessary for our public communication methods.

Use of ‘cookies’

Like many other websites, the Regather website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand ,whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.